Returns & Exchanges
At Saalt, we want you to love your period care as much as we do, which is why we offer a 90-day satisfaction guarantee on our cups and discs. If you are not completely satisfied with your purchase, we are here to help you find the perfect fit or provide a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process for an exchange or refund.
Consult a Coach
If you are experiencing fit issues, our Saalt Coaches are available for a free consultation to help you troubleshoot and find the right size.
Print Your Label
Once your return is authorized, we will email you a prepaid shipping label to print and attach to your original packaging.
Receive Your Refund
After we receive and process your return at our warehouse, your refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing